Programme Objective:

At the end of the Programme, participants will have an enhanced level of knowledge and skills towards the responsibilities required of a Secretariat, and will be able to apply essential concepts to help them navigate the daily complexities faced.


This Programme is designed to meet professionals' needs of these responsibilities:

  • Administrators
  • Executive Assistants
  • Office Managers
  • Personal Assistants
  • Receptionists
  • Secretary


Learning Methodologies:

The learning methodologies employed in this programme will allow participants to obtain fresh and different perspectives through peer learning, obtain deep understanding through role playing and be competent through hands-on activity.


Programme Agenda:

Day 1 – Recap on Role of a Corporate Secretary

  • * Speed Networking
  • * Participant Layout of learning Expectations
  • Traditional Role of Secretary in Corporate
  • Evolving Role of Secretary
  • *Peer Learning


Day 2 – Essential Skills required of a Corporate Secretary

  • Having Difficulty Managing Sideways or Downwards? How About Managing Upwards?
  • Be An Effective Multi-Tasker With Project Management Skills
  • How To Utilise Verbal And Non-Verbal Communication To Get People Do What You Intended?
  • Negotiation For Better Outcome
  • How Can We Be More Productive With Better Time Management And Being Organised?
  • Document And Data Management To Ensure Security And Prevent Leak
  • Facing A Difficult Situation? Overcome It In Various Ways With Problem Solving Skills
  • * Mini Quiz


Day 3 – Evolving Competencies called for of a Corporate Secretary

  • Handling The Public And Maintain Strong Corporate Reputation
  • Enhance Your Personal EQ To Influence Others
  • Understanding Financial Statements
  • Too Stressed Or Pressurised? Learn How They Click And How To Tackle It
  • Encounter Less Problems By Anticipating Ahead
  • Managing Corporate Small Scale Events And Common Tools Available
  • * Role Playing


Day 4 – Application, Self-Evaluation and Conclusion

  • * Problem-Based Learnings
  • * Developing a Personal Action Plan
  • * Presentation
  • Recap on Learnings
  • Final Q&A

Corporate Secretariat Excellence Workshop

Course Dates
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FORGE Skills Pte. Ltd.

2 Venture Drive

#11-03, Vision Exchange

Singapore 608526


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