Programme Objective:

At the end of the Programme, participants will have an enhanced level of knowledge in detecting and preventing insurance fraud, and will be able to apply essential concepts to support their corporate in tackling the many ways of fraud and achieve their true returns.


This Programme is designed to meet professionals' needs of these responsibilities:

  • Accountants
  • Auditors
  • Chief Financial officers
  • Claims Processor
  • Compliance Officers / Managers / Heads
  • Credit Manager
  • Department Heads
  • Finance Directors
  • Financial Analysts
  • Financial Controllers
  • Risk Management Officers / Managers / Heads
  • Loss Control Officers / Managers / Heads
  • Treasurers
  • Underwriters


Learning Methodologies:

The learning methodologies employed in this programme will allow participants to obtain fresh and different perspectives through peer learning and case studies. The various interactive activities such as team games and situational analysis will put the participants through an enriching learning experience as they engage the many learning points with both active and passive efforts.


Programme Agenda:

Day 1 – What do we know about Fraud in Insurance

  • * Speed Networking
  • * Participant Layout of learning Expectations
  • Types of Fraud across different Insurance Products
  • The Evolution of Fraud and Fraudster
  • Impacts of Insurance Fraud
  • The Biggest Player in Insurance Fraud: Agent or Broker?
  • Contemporary Laws and Institutions
  • Common Fraud Prevention Tools
  • The Present-Day Responsibilities and Skills Required Of A Fraud Detection Specialist
  • Anti-Fraud vs Risk Management
  • * Case Studies


Day 2 – Anti-Fraud Measures and Investigations Procedures

  • Corporate Anti-Fraud Department
  • Software Notifications
  • Data Protection
  • Cognitive Interviews and the Effective Conduct
  • Voice Stress Analysis (Lie Detectors?)
  • Aerial Photography with Mapping
  • Standard Setting
  • Reviewing Control Methods
  • Putting Together Evidence
  • Identifying Fraudulent Claims
  • Ethical (And Legal Issues?) in Conduct of Fraud Investigations
  • Utilising of External Expertise
  • Investigation Report Writing
  • * Team Games – Investigate!
  • * Situational Analysis


Day 3 – Development of Your Insurance Fraud Policy and Insurance Risk Management

  • Setting Responsibility in Fraud Prevention
  • Corporate Compliance Program
  • Establishing Clear Ethical Boundaries Through Ethic Programs
  • Sample of Fraud Program
  • Sample Code of Ethics and Conduct
  • Developing a Fraud Risk Management Program
  • * Round-Table Discussion – Discuss Your Top Concerns in Implementing a Fraud Program
  • Common Risk Management Frameworks and Their Limitations
  • Overcoming Common Challenges to Cooperating with the Risk Manager
  • * Peer Learning – Discuss, Share Your Top Tips and/or Strategize the Integration of Fraud Programs with Risk Management


Day 4 – Future Outlook, Application and Conclusion

  • Contemporary Developments in Insurance Fraud Standards and Regulations
  • What Challenges Next for Insurance Firms in Tackling Fraud?
  • * Group Activity - Develop your Insurance Fraud Policy
  • * Presentation
  • Recap on Learnings
  • Final Q&A

Insurance Fraud Detection & Prevention

Course Dates
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FORGE Skills Pte. Ltd.

2 Venture Drive

#11-03, Vision Exchange

Singapore 608526


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